There will always be the rare Outlook bug that doesn’t seem to go away or isn’t connected to add-ins at all, no matter how well-crafted add-ins (or even Outlook itself) are. You can look up how to fix your Outlook problem on the internet, but the solutions may not apply to your situation. As a result, we’ve compiled a list of generic suggestions to help you fix your Outlook problem. Continue reading to learn how to fix common Outlook issues.
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1# Open Outlook in Protected Mode.
- You may be surprised to learn that you can launch Outlook without any add-ins installed. “SafeMode” is what it’s called. You may turn them all off by starting Outlook in SafeMode (probably best to begin with). Take the following steps: https://support.microsoft.com/en-us/help/4026478/outlook-open-outlook-in-safe-mode.
- If Outlook behaves normally in SafeMode, you can remove add-ins one by one (temporarily at least). You should be able to uninstall it using the Control Panel. Remove them from Add/Remove Programs (or temporarily disable them in the registry at HKCUSoftware/MicrosoftOffice/OutlookAddInsname of add-in – then change Load-Behavior to 0 to disable it and 3 to enable it).
- Finally, if you’ve narrowed it down to a specific add-in, you might be able to reinstall it in a different order (assuming you have more than one add-in to install — some add-ins are installed by Microsoft when Outlook is installed). According to at least one corporate customer, changing the order fixed a problem with the right-click menu in our own Reply To All Monitor.
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2# Open the Microsoft Support and Recovery Assistant programme.
- When things go wrong with Office, Microsoft has its tool for automatically scanning and repairing it. You can learn more about it and then try running the Microsoft Support and Recovery Assistant to see if it helps.
- It can diagnose, debug, and solve Outlook problems automatically. Please note that the given link is for Outlook for Windows desktop. Here’s a link to a more broad version that can help repair Office, Microsoft 365, and other Outlook issues.
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3# Use the Inbox Repair Tool to fix your inbox.
- Both the Microsoft Outlook Personal Folders File (.pst) and the Outlook Offline Storage File (.ost) data files are supported by the Inbox Repair programme (scanpst.exe).
- Scanpst.exe is stored at drive: Program Files/Common Files/SystemMSMAPI. It is installed when you install Microsoft Outlook.
- LocaleID folder – LocaleID is the locale identifier (LCID) for Microsoft Office installation.
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4# Deactivate Outlook in the Startup Folder
Remove the Outlook shortcut from your startup folder if it’s already there. Restart Outlook and see if you can duplicate the issue.
5# Stop sending/receiving messages When you’re done with Outlook
- Go to File-Options in Outlook Advanced.
- Select “All Accounts” from the Send/Receive drop-down menu. Uncheck the item that says “When quitting, perform an automated Send/Receive:”
- Restart Outlook and see if you can duplicate the issue.
6# Make sure all of your add-ons are up to date.
You must update all Sperry Software add-ins if you recently updated or purchased just one.
7# Test it on a Different Machine
Do you have another system on which you might try to reproduce the problem, preferably with a configuration as close as possible to the one on which the problem occurs? Identifying patterns aids in determining the source of the problem.
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8# Take advantage of the Event Viewer.
Check the Application Event Logs in Windows for any hints, as here is where Outlook (and all of Office) stores its notifications, warnings, and errors. To do so, go to Start and put “eventvwr.exe” into the search box. It may take a few seconds for it to load. Then, in the Windows Logs.Application table, look for events sourced by “Outlook” in the Source column.
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