In terms of using your Roku device, you would realize that generally it works absolutely fine. However, there are times when things don’t go smoothly. Now, the fault is not always of the Roku device; sometimes, it could be the internet; at times, it could be any other device that is connected to Roku, like television; and rarely, the issue could be related to compatibility. As a regular user of Roku devices, you should have some basic idea about the different types of errors that might occur. So that you can handle them yourself, and go back to having a smooth and uninterrupted smart TV experience. Today we will be talking about and fixing one of the complex issue with Roku device. Its the Error which says ‘This HDMI input does not support HDCP 2.2“.
One of the issues or errors that you could come across is HDCP 2.2 compatibility error, which occurs when your HDMI doesn’t support HDCP 2.2. Read on to find out more. If for some reason you are not able to fix this roblem and don’t know what to do you can contact our Roku device Technician by calling our toll free number.
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What is HDCP 2.2?
HDCP stands for High Bandwidth Content Protection, and it is a content protection standard that prevents the users from recording or copying content. Protection standards as such have been in use by companies in the TV and movie industry for a long time now, ever since the days of VHS tapes. Currently, it is used for devices like Bluetooth players, Roku Devices and so on, mainly, anything that uses HDMI connection for transfer of content. The latest version of HDCP is called HDCP 2.2.
The device that you connect your Roku device to, whether it’s your television, Audio Video Receiver or any other device, using HDMI connection, must support HDCP 2.2, in order for it to stream content that has a resolution of 4K or 4K HDR. The 2.2 version has been designed specifically to support and protect such high resolution content. In case your device doesn’t support HDCP 2.2, then, you’ll be able to watch the content only in lower resolution, probably 720p or 1080p. Generally, during the time of setup, your Roku device is able to detect whether the device you’re connecting it to supports HDCP 2.2 or not.
Fix HDMI input does not support HDCP 2.2 Error
What is HDCP 2.2 Error and How to avoid it?
HDCP 2.2 Error, therefore, is the message that is displayed on the device telling the user it doesn’t support HDCP 2.2. The error can be avoided by making sure that the television set, cables and audio video receiver support HDCP 2.2. In case of television set, make sure that at least one of its HDMI ports support HDCP 2.2. Television Sets produced by not so popular brands or the ones that are outdated don’t support HDCP 2.2. In the same way, make sure to use only premium high speed HDMI cables, as not all kinds of cables support HDCP 2.2. Even if one cable link is subpar, the video quality could decline.
In case of Audio Video receiver as well, make sure that the device supports HDCP 2.2, which you can do by checking the manual or other support documents. However, the good thing about AVR is that even if it doesn’t support HDCP 2.2, you can still watch 4K or 4K HDR quality content. However, to do so, your television must support 4K or 4K HDR quality content, and must have at least one HDCP 2.2 supporting port. All you need to do is connect your Roku device directly to your HDCP 2.2 input on your television, and use either Audio Return Channel (ARC) or S/PDIF to channel the audio from the TV back to the AVR.
DIY Solution for HDCP 2.2 Error?
So, what really can be done if you get HDCP 2.2 error message! Well, first you need to be sure that all your devices with HDMI connection, whether it’s television, Audio Video Receiver, the cable used to connect them, and so on, support HDCP 2.2. If they don’t, you need to replace them with the ones that do. A lot of times, despite the fact that all your devices support HDCP 2.2, you might still get that error. In that case all you need to do is turn off power on all of them, disconnect the cables, reconnect them properly, and reconnect the power back on. If none of this works, and you still get that error message, then all you can do for the time being is compromise with the video quality, and watch the content in 720p or 1080p resolution. All that the incompatibility does is prevent you from watching 4K content.
Going through the steps mentioned above is more than enough for you to either get rid of the problem, when it arises, or preventing the error from occurring in the first place. However, if the problem arises even when everything seems fine, for the time being you could do what’s mentioned above. However, to solve the issue in the long run, make sure to contact an expert, who would make sure to look into your device, and do whatever is necessary, so that you can go back to enjoying 4K resolution mode.
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You could even contact our Roku’s Customer Support, either via call, Chat or email. They make sure to help you solve the problem in no time. All the information related to Roku’s support service, and even the solution related to the majority of problems related to Roku device can be accessed in their official Roku support page too. Make sure to check it out, and have a great high definition smart TV experience. I hope our article helped you understand and Fox this HDMI input does not support HDCP 2.2 Error on your Roku. Feel free to contact us or leave a comment in case you have any doubt or concern.